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Cookies Policy
1. What cookies are
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember certain settings and record information about how the website is used. Cookies can help a website function properly and make online services more convenient.
Some cookies are placed directly by 19rich Casino. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other online services. These are commonly called third-party cookies. Similar technologies, such as pixels, tags, web storage and device identifiers, may be used for comparable purposes.
Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a set period or until you delete them through your browser or device settings. The length of time a cookie remains active depends on its purpose and configuration.
Information cookies may collect
Depending on the type of cookie and your settings, information associated with cookies may include your device type, browser details, language preferences, approximate location, pages viewed, links selected, session activity, referral information and general website usage. Cookies do not usually contain information such as your full password. Where information can be linked with an account or other personal information, it will be handled in accordance with our Privacy Policy.
2. How 19rich Casino uses cookies
We use cookies and similar technologies for several legitimate and practical purposes. The cookies used on a particular page may vary depending on the functions available, the way you access the website and the choices you make.
- Essential operation: Some cookies are necessary for the website to work. They may support page navigation, account access, session management, security controls and other core functions. If these cookies are disabled, parts of the website may not operate correctly.
- Security and fraud prevention: Cookies and related technologies may help us identify unusual activity, protect accounts, prevent misuse and support the security of transactions and online services.
- Preferences: Cookies may remember choices such as language, region, display preferences or other settings so that you do not need to enter them repeatedly.
- Performance and analytics: We may use cookies to understand how visitors use the website, which pages are visited and whether pages or features are performing as intended. This information can help us find technical issues and improve the website.
- Functionality: Cookies may support features that improve your experience, such as remembering parts of a form, maintaining a session or making certain content available in a consistent way.
- Marketing and measurement: Where permitted and where applicable, cookies or similar technologies may help measure the effectiveness of communications and display information that is more relevant to your interests. Marketing choices can be managed through available preference tools or device settings.
- Responsible gaming and compliance: Certain technologies may assist with account controls, age and identity processes, legal obligations, responsible gaming measures, audit requirements and the detection of activity that may breach applicable terms.
We do not use cookies to avoid or replace any responsible gaming, identity, age verification, security or legal requirement. Some features may not be available if you decline non-essential cookies, and essential cookies may still be used where necessary to provide a requested service or meet a legal obligation.
3. Third-party services and cookie choices
We may use third-party service providers to help operate, secure, analyse or improve the website. These providers may place or access cookies and similar technologies on our behalf, or may process information in accordance with their own privacy notices. Examples may include providers of website hosting, security, analytics, payment support, customer service, communications or technical performance services.
Third-party services may change over time as the website develops. Their use of information is governed by their own terms and privacy policies where applicable. We encourage you to review those notices when a third-party service is presented to you or when you use a service linked from our website.
Managing your preferences
When available, you can use the website’s cookie preference tool to accept or decline categories of non-essential cookies. Your choices may be stored in a cookie so that the preference tool does not appear each time you visit. If you clear your browser cookies, change device or use a different browser, you may need to set your preferences again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so refer to the help or settings information provided by your browser. Blocking all cookies may affect website functionality, account access, security checks and the availability of some services.
- Accept cookies when prompted if you want the website to operate with its full range of features.
- Decline or restrict optional cookies if you prefer to limit analytics or marketing technologies.
- Delete existing cookies through your browser settings if you want to remove stored preferences.
- Review settings on each device and browser that you use to access the website.
- Remember that cookie controls do not necessarily delete information already collected or stop every form of online advertising.
Some browsers and devices offer additional privacy controls, such as do-not-track settings or restrictions on cross-site tracking. The website may not respond to every such signal in the same way. Where a dedicated preference tool is available, it is the most direct way to record choices for the website.
4. Privacy, updates and questions
Cookies may involve information that relates to an identifiable person or account. We handle personal information in line with applicable Australian privacy requirements and our Privacy Policy. That policy explains how information may be collected, used, disclosed, stored and protected, as well as the choices and rights that may be available to you.
We take reasonable steps to use cookies and similar technologies for legitimate business, security, service and compliance purposes. Access to information may be limited to people and providers who need it for those purposes. We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to comply with legal obligations, resolve disputes, maintain records or protect the website and its users.
This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. The current version will be made available on the website. If a material change affects your choices, we may provide additional notice or ask you to review your preferences where appropriate.
By continuing to use the website after an update, you acknowledge the revised policy to the extent permitted by law. Your cookie preferences can be changed at any time through the available cookie controls or your browser settings. You should check this page periodically so that you remain informed about how cookies are used.
If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support channel made available on the 19rich Casino website. We will consider requests in accordance with applicable law and may need to verify your identity before responding.
